Tour Guides

Tour Guides We Use

 

From our recruitment efforts, we have managed to assemble an outstanding team of tour guides in Morocco. They are definitely the pride and soul of our Company. All are university graduated native Moroccans with diverse backgrounds and interests.
They all speak excellent English and most also speak more than one language as well such as French, German, or Italian. Only a few of the team originally studied at university to work specifically as tour guides, while others come from different walks of life including teaching and academia, pharmacology, and architecture industry. Because the tour guide is the single most important element in determining the success of one or our tours in Morocco, our tour guides are chosen very carefully.
We consider not only the extent of their local knowledge, but more importantly their communication skills, organizational abilities, affability, conscientiousness, enthusiasm, and their ability to entertain a group.

WHY WE USE ONLY LOCAL TOUR GUIDES :

We use only native Moroccan guides because, apart from having a deep knowledge about Morocco- its society, culture, and history, they help make the tours a rich cultural experience. It also means that Moroccans are benefitting from employment opportunities and valuable income rather than foreigners.

 

TRAINING AND QUALIFICATION :

All our tour guides are fully qualified and licensed from the office of tourism in Morocco, and before they are able to work with MAZAGAN EXPO TRAVEL, the guides are given training in interactive style of travel, as well as specific training both in ideology and how to put it into practice in Morocco.

THE ROLE OF THE GUIDE ON YOUR TOUR :

The guide accompanies the group throughout the whole tour in Morocco. Apart from acting as a guide in imparting local knowledge, historical, cultural, geographical, and political information, the guide also acts as a tour leader, tour conductor, or TC on your tour in Morocco.
The guide will be your translator, interpreter, tour coordinator, and group leader. The tour guide will suggest and organize group activities such as a bbq's at the beach or by the river, group nights-out, house parties, and excursions to neighborhoods.
The guide organizes optional activities for individuals, will introduce you to the local people, will give you an insight into the Moroccan culture, its history, its unique way of life, and explain to you this complex and hard to understand society. Freedom and pgexibility are fundamental components of our tours, so if you would rather explore on your own, you can use the guide for suggestions and the guide can point you in the right direction.
On most of our tours there is plenty of free time, so you can use this to stick closely to your tour guide and hang out with the group, or go your own way and make your own discoveries. The choice is yours! You will more likely end up seeing your tour guide as your friend who knows all the locals, organizes all the logistics for you, and makes your experience hassle free.

 

PREMIUM TOUR GUIDES :

Additional to this, at the end of your tour in Morocco we request feedback from you about the services of your tour guide (and all other aspects of your tour), through evaluation form below. We take this very seriously so we can maintain and improve the quality of our tours and our tour guides. We have a system of awarding bonuses to our tour guides every month if they reach certain targets based on these on-line evaluations. This system further ensures that the guides will strive to provide the best service possible during your tour of Morocco.

NO COMMISSIONS :

Our tour guides don't take commissions - tipping the guide is suggested. Our tour guides in Morocco are closely monitored and also paid a daily wage for their valuable services. The guides therefore have no need (and are not permitted) to take commissions from shops, restaurants, or anyone offering local excursions or services to our travelers. Taking commissions of this kind is a regular practice in group tours all over the world and especially common in Morocco. We believe that this practice seriously compromises the guide's professional integrity and adversely affects the delivery of an honest and transparent, value for money service to the traveler. We take all measures possible, to stop this happening.

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